About the Job

We are seeking a talented Telecaller to join our dynamic team. As a Telecaller, you will be responsible for connecting with potential customers, providing exceptional customer support, and building strong client relationships. This is a full-time, hybrid role that offers the flexibility to work both remotely and in-office.

Roles & Responsibilities

• Conduct outbound calls to generate new leads and opportunities
• Provide customer support and address inquiries in a timely and professional manner
• Engage with customers to understand their needs and provide tailored solutions
• Maintain detailed records of customer interactions using Customer Relationship Management (CRM) tools
• Collaborate with cross-functional teams to ensure a seamless customer experience
• Continuously improve customer engagement and sales conversion rates

Required Skills & Qualifications

• Proven experience in Telecalling or Customer Support roles
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Proficiency in using Customer Relationship Management (CRM) software
• Ability to multitask and prioritize tasks effectively
• Commitment to providing exceptional customer experience

About The Company

Our company is a leading provider of innovative technology solutions. We are dedicated to empowering our clients with cutting-edge products and services that drive their success. Our dynamic and collaborative work environment fosters innovation and encourages personal growth. Join our team and be a part of our exciting journey!