Account Manager - Strategic Sales

Overview

Account Manager – Strategic Sales (Strategic Account Executive) owns, retains, and expands a defined book of strategic executive through farming, deep engagement, and long-term value creation.

What you'll do

• Own a portfolio of strategic customers for long-term revenue growth and retention.
• Drive upsell, cross-sell, and renewal mechanics across multi-product SaaS portfolios.
• Identify expansion levers using usage data, customer maturity, org structure, and business goals.
• Engage engineering leaders, technical stakeholders, and economic buyers to support account growth.
• Conduct regular in-person meetings, including onsite visits, to strengthen relationships.
• Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones.
• Maintain Salesforce hygiene to support forecasting and decision-making.

What you'll need

• Experience of 5-8 years in B2B SaaS.
• 2-3 years in a farming/Account Management focused role.
• Demonstrated success achieving and exceeding expansion, renewal, and net revenue retention targets.
• Recent experience aligned to Account Management, Farming, Expansion, Upsell/Cross-sell.
• Ability to work in region-aligned time zones and be based in Mumbai.
• Strong understanding of SaaS business models and comfort selling to technical and executive stakeholders.
• Bachelor’s degree required; Engineering/Technology background preferred.

Details

• Remote position, but candidate must be based in Mumbai.
• Reports to the Sales Manager.