Cloud Services Operations Engineer

Overview

Cloud Services Operations Engineer responsible for executing technical deliverables for PTC Cloud delivery functions and creating innovation for the PTC Cloud Portfolio Solutions. The role combines PTC product knowledge, public cloud expertise and security standards to meet customer expectations.

What you'll do

• Install PTC Application Software and its supporting approved third-party software, including COGNOS, Solid Works, Intellicus and Kettle.
• Install customer change packages.
• Validate the compatibility of PTC Application and its supporting third-party software.
• Resolve configuration issues and make decisions pertaining to the configuration of PTC Applications and supporting third-party software to optimize performance.
• Make proactive configuration changes.
• Rehost or refresh environments, including data and application configuration, from target to source environments.
• Set up and configure LDAP and SSO.
• Execute documented upgrade procedures for PTC applications using PTC upgrade tools.
• Make decisions around the execution plan to remediate issues encountered during upgrades.
• Acquire knowledge of major public cloud provider capabilities, including AWS, Azure and Google.

What you'll need

• 2-4 years of experience.
• Experience installing PTC Application Software and its supporting approved third-party software.
• Experience validating the compatibility of PTC Application and its supporting third-party software.
• Experience configuring PTC Applications and supporting third-party software.
• Experience executing documented upgrade procedures for PTC applications using PTC upgrade tools.

Details

• Location: Gurgaon, India.