About the Job

We are seeking a talented Delivery Consultant to join our dynamic team. In this role, you will be responsible for providing exceptional international customer support, handling international voice processes, and managing client interactions with proficiency. Your expertise in the BPO industry will be crucial in delivering high-quality services and ensuring customer satisfaction.

Roles & Responsibilities

To realize this goal, we are expanding and strengthening our centers of excellence.

We are looking for an ROS Recruiter to join our Talent Services team.

ROS Recruiter - Job Description:

Primary Responsibilities

Screen prospective candidates and educate candidates on the Randstad process.

Submit qualified candidates to assigned job requirements.

Responsible for processing and contacting qualified candidates who respond to Randstad via phone, email or web to all assigned job orders.

Work all assigned job orders until covered.

Attend daily/weekly team huddles

Establish relationships with consultants in the region.

Negotiate with candidates and solicit referrals of other top talent in the area.

Pre-close candidates on job offers.

Maintain working contractors, including tracking personal starts and upcoming finishes.

Meet or exceed weekly expectations.

Required Skills & Qualifications

• Minimum 1-3 years of experience in the BPO industry, preferably in an international customer support role
• Strong communication and interpersonal skills to effectively interact with clients from diverse backgrounds
• Proficiency in international customer support, International Voice Process & Client Handling, and international BPO operations
• Excellent problem-solving and analytical skills to identify and resolve customer issues
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Proficiency in relevant software and tools used in the BPO industry

About The Company

Randstad is the world’s largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse, and agile workforces they need to succeed. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life.