Developer Relation Engineer (US, SF Bay Area)

Overview

Developer Relations Engineer based in the San Francisco Bay Area, representing SigNoz, an open source observability platform built on OpenTelemetry, through customer stories, talks, meetups and webinars.

What you'll do

• Find Bay Area customers with a story worth telling, such as moving off an incumbent tool, scaling to billions of events, or debugging AI agents in production.
• Visit customers, interview their engineers and film technical videos and case studies on site.
• Turn customer relationships into references, quotes and talks that help sales close deals.
• Speak regularly at Bay Area meetups on OpenTelemetry, cloud native and Kubernetes, AI engineering, SRE and platform engineering.
• Host small, high-quality events such as engineering dinners, roundtables and SigNoz meetups.
• Represent SigNoz at conferences like KubeCon and SRECON, and at AI meetups through talks, booths or side events.
• Host and present webinars with customers and engineers, including deep dives, migrations and live debugging sessions.
• Write or record technical content when the story needs a first-hand voice.
• Join the Account Executive and Forward Deployed Engineer on customer visits when a technical talk or workshop will help.
• Bring what you hear from customers and the community back to product and marketing.

What you'll need

• 3+ years as a software engineer, SRE, platform engineer, solutions engineer or developer advocate.
• Bachelor's degree in Computer Science, Engineering or a related technical field.
• Some public proof: a talk, a blog post, a popular open source project, a meetup you organized, or customer-facing work.
• Comfortable explaining technical things and on camera.
• Understanding of production systems: observability, OpenTelemetry, Kubernetes, cloud infrastructure or AI infrastructure.
• Ability to run a demo, answer hard questions and write code when needed.
• Self-directed: builds your own plan and calendar, follows up without reminders, and measures results.
• Enjoys meeting people and comes back from events with names, follow-ups and story ideas.
• Based in the San Francisco Bay Area, or will move there, and able to travel about 20% of the time.

Nice to have

• Given conference or meetup talks.
• Organized or grown a meetup or developer community.
• Done developer relations at a developer-tools or infrastructure startup.
• Contributed to open source.
• Already part of the Bay Area AI engineering scene.

Details

• Location: San Francisco Bay Area, United States.
• Travel about 20% of the time.