Enterprise Core Implementation Consultant

Overview

Own enterprise customer implementations of Samsara’s IoT platform for fleet and industrial assets. Guide customers through deployment, adoption, training, and value realization while coordinating with cross-functional teams.

What you'll do

• Manage technology deployments for large-scale enterprise customers.
• Create launch plans and product-usage roadmaps.
• Track implementation progress, participation, adoption, and account health.
• Run training sessions and demonstrate the platform to executives and users.
• Manage multiple customer engagements in parallel.
• Collaborate with Sales, Support, Sales Engineering, and Product.
• Mentor Customer Success and Support teams.

What you'll need

• 6+ years in senior Customer Success, account management, or strategic consulting.
• Experience supporting or working with technical products.
• Experience with end-to-end system implementations.
• Strong problem-solving and consultative skills.
• Experience communicating with executives, technical leaders, and software users.
• Bachelor’s degree from a 4-year institution.
• Ability to manage priorities and demonstrate emotional intelligence.

Nice to have

• Enterprise SaaS experience.
• Experience supporting large-scale business solutions at Fortune 500 companies.

Details

• Remote position for candidates residing in the United States, excluding specified metro areas.
• Travel to customer sites may be required up to 10% of the time, including overnight stays.
• Annual base salary: $88,979–$134,590.91 USD.