Field Service Technician

Overview

Field Service Technician providing remote field service support for dispensing equipment used by the concrete admixture sales team at customer locations.

What you'll do

• Travel to customer sites to install and maintain dispensing equipment.
• Assemble, install, troubleshoot, service, maintain, and repair dispensing equipment.
• Work on dispensing equipment electrical, pneumatic, and plumbing components.
• Assist customers with equipment use and maintenance.
• Maintain inventory of equipment and parts for installations and upkeep.
• Coordinate with sales team and customers to resolve issues and ensure satisfaction.
• Prepare reports for dispenser and technical service operations, including weekly management reports.

What you'll need

• Some working knowledge of basic electrical, pneumatic, and mechanical concepts.
• Maintenance or other experience demonstrating mechanical and electrical aptitude.
• Ability to climb ladders, lift 50 lbs frequently, and bend and stretch.
• Ability to work flexible hours to support business and customer demands.
• Ability to maintain and perform repairs on equipment.
• Self-motivation, time management, independence, and initiative.
• Valid state motor vehicle operator’s license with acceptable driver history.
• Comfortable driving long distances.

Nice to have

• Associate's Degree in mechanical or electrical technology.