Graduate Engineer Trainee (NOC)

Overview

Graduate Engineer Trainee (NOC) in Pune (hybrid) to support a modern, automation-first Network Operations Center.

What you'll do

• Assist in automating monitoring and operational workflows using basic scripting.
• Support infrastructure and network change monitoring as part of CI/CD pipelines.
• Monitor LAN/WAN, wireless, VPN, firewalls, and cloud in a 24x7 environment and respond to alerts/incident outages with SLAs.
• Perform first-level troubleshooting and follow SOPs for escalation to L2/L3 teams.
• Log and manage incidents via ticketing tools and coordinate with internal teams and external vendors/ISPs.
• Maintain incident records, RCA documentation, and generate periodic uptime/alerts/performance reports.

What you'll need

• 0–2 years of experience (freshers with relevant certifications can be considered).
• Must-have scripting skills including Python/Bash/PowerShell.
• Must-have networking fundamentals including TCP/IP, DNS, DHCP, VLANs, and routing/switching.
• Awareness of automation tools such as Ansible and Terraform and CI/CD concepts.
• Basic working knowledge of Linux and Windows operating systems.
• Ability to perform initial fault isolation and structured troubleshooting.
• Bachelor’s degree in computer science/IT/Electronics or equivalent.

Details

• Location: Pune (Hybrid).
• Role type: Contractual (Third-party).
• Shift: 24x7 shift-based NOC environment.