Overview
Lead a Forward Deployed Engineer role at Citi, embedding with business stakeholders and operations teams to turn complex institutional workflows into enterprise-grade agentic AI solutions, from prototype through production deployment.
What you'll do
- Formulate and define systems scope and objectives for complex AI/GenAI projects, translating business requirements into technical specifications for Data Scientists and ML Engineers.
- Support end-to-end AI implementation and system change processes, from Business Requirement Documents (BRDs) to functional specifications, model deployment, testing, and integration with existing systems.
- Consult with business clients to determine functional specifications and develop custom scripts, integrations, or workflows to tailor AI/GenAI products to business needs.
- Solve complex system and model integration issues through in-depth evaluation of business processes, AI/ML systems, and industry standards.
- Act as a bridge between front-line business users and core AI research/engineering teams, gathering feedback on model performance and relaying insights to guide the AI product roadmap.
- Educate business and technical teams on leveraging deployed AI solutions, promoting best practices in prompt engineering, model interaction, and operational maintenance.
- Identify and communicate risks and impacts, including AI model limitations, data privacy, bias, and ethical considerations, and evaluate business implications of applying GenAI/ML technologies.
- Act as advisor or coach to new or lower-level analysts and work as a team to achieve business objectives.
- Rapidly convert ambiguous business problems into functional, production-ready Proof of Concepts (PoCs) in 2–4 week cycles, followed by hardened enterprise deployment.
- Sit alongside business heads, compliance officers, and operations leads to uncover automation bottlenecks and architect tailored AI agent interventions.
- Partner with Java/Python backend, UI, and DevOps engineers to integrate agent services into core transactional systems, client lifecycle management (CLM) platforms, and CI/CD pipelines.
- Lead the technical defense and documentation of agentic workflows through enterprise Model Risk Management (MRM), Responsible AI, and InfoSec approval gates.
- Assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations, and escalating and reporting control issues with transparency.
What you'll need
- 7+ years of software engineering experience, with at least 3+ years dedicated to applied NLP, GenAI, LLM application development, and autonomous agent orchestration.
- Advanced proficiency in Python (FastAPI, Asyncio, Pydantic, LangChain/LangGraph) and strong working knowledge of Java / Spring Boot or modern TypeScript/Node environments.
- Proven experience building multi-agent systems, ReAct loops, Plan-and-Solve patterns, stateful workflows, memory management, and structured JSON output parsing.
- Hands-on experience with vector search engines (PostgreSQL with pgvector, Qdrant, Milvus, Pinecone) and relational/NoSQL datastores.
- Deep familiarity with leading foundational models (Claude, GPT-4, Gemini) and enterprise gateways (e.g., R2D2, AWS Bedrock, Azure OpenAI), including token optimization, rate-limiting, and cost modeling.
- Solid experience with containerization (Docker, Kubernetes/OpenShift), CI/CD pipelines, AWS/GCP cloud services (S3, IAM, Lambda/ECS), and enterprise observability (distributed tracing, OpenTelemetry).
- Ability to frame, scope, and deliver complex AI projects with minimal upfront requirements.
- Outstanding ability to articulate AI architectural trade-offs, confidence intervals, and ROI to technical and non-technical executive stakeholders.
- High-ownership mindset with the agility to shift from strategic architectural design to hands-on debugging in the same day.
Nice to have
- Prior experience in Institutional Banking, FinTech, Wealth Management, KYC/AML, or Fund Operations.
- Working knowledge of Model Context Protocol (MCP) or custom enterprise tool-calling frameworks.
- Experience with Model Risk Governance (MRM), Fair Lending, or Regulatory AI Compliance frameworks.
- Contributions to open-source agentic AI libraries, research publications, or community AI toolkits.
Details
- Location: Pune, Maharashtra, India.
- Employment type: Full time.
- Operates with limited level of direct supervision and independence of judgment.
Read the full description and apply on the company’s own careers page.