Principal Product Manager (R14043)

Overview

Principal Product Manager for Communications within the Lending Pillar at Oportun, responsible for product strategy, roadmaps, delivery, and cross-functional execution.

What you'll do

• Define product strategy and OKRs with leadership and cross-functional stakeholders.
• Drive cross-functional delivery with engineers, designers, ML scientists, and business teams.
• Use customer research, surveys, and feedback loops to guide product enhancements.
• Leverage data and analytics to monitor performance and improve KPIs.
• Scope and lead development of new product features to improve users’ financial health.
• Partner with compliance and risk teams to ensure regulatory adherence.
• Communicate product updates, priorities, and progress to internal and external stakeholders.

What you'll need

• 12+ years of overall experience.
• 7–10+ years of product management experience in high-growth environments.
• Strong experience with data-informed decision-making (testing, experimentation, metrics, analysis).
• Track record of shipping and iterating on impactful products with cross-functional partners.
• Experience communicating clearly with strong documentation skills.
• Ideal prior experience with omni-channel customer communication (SMS, email, voice, push, letter) and communication platforms.