Senior Manager, Finance Transformation, Order to Cash

Overview

Senior Manager, Finance Transformation focused on Order to Cash. Defines and delivers a touchless, AI-enabled O2C operating model connecting contract booking to cash collection across global operations.

What you'll do

• Define and drive the global O2C vision, improve the service delivery model, and establish a multi-year transformation roadmap covering quote-to-cash aligned with strategic KPIs.
• Lead touchless finance and agentic AI adoption by designing and deploying automation and AI agents across order validation, invoicing, revenue recognition, cash application, collections, and dunning with human-in-the-loop checkpoints.
• Standardize processes and systems globally, harmonizing O2C processes across regions and partnering with Business Systems on ERP, CPQ, billing, and AR platform roadmaps.
• Build SOX-ready automated controls, maintain contract and billing data alignment with ASC 606 revenue requirements, and prepare the function for global e-invoicing and indirect tax mandates.
• Drive cross-functional adoption and alignment across Sales Ops, Deal Desk, Revenue Accounting, Tax, IT, Order Processing, and Revenue Operations teams.

What you'll need

• Proven experience delivering process automation in finance operations, with exposure to RPA, AI, agentic workflows, and the governance they require.
• 12+ years in finance operations, O2C, finance transformation, or advisory, including at least 4 years leading global O2C or quote-to-cash transformation programs.
• Recent experience in B2B SaaS subscription businesses, with working knowledge of multi-year, ramped, and usage-based billing models.
• Hands-on delivery across at least 3 instances of end-to-end ERP, billing, or AR automation implementations (e.g., NetSuite, Oracle, SAP, Zuora, Salesforce Revenue Cloud, HighRadius) from requirements through cutover and hypercare.
• Solid understanding of SOX 404 controls design, including automated controls, and of ASC 606 revenue recognition as it relates to contract and billing data.
• Bachelor's degree in Finance, Accounting, Information Systems, or a related field, alongside demonstrated ability to drive cross-functional change and communicate complex trade-offs clearly to senior executives.

Nice to have

• Hands-on experience designing or operating Salesforce CPQ.
• Demonstrated ability to leverage AI technologies and workflows to drive measurable operational efficiency.
• Hands-on experience designing and delivering billing systems.
• Knowledge or operational experience in revenue recognition.

Details

• Hybrid role reporting to the Senior Director, Finance Transformation in the Finance department.
• Locations: Bangalore and Mohali, India.