Service Engineer - Rajkot

Overview

Service Engineer (field-based) responsible for handling operational and PM calls under assigned SLAs, plus I&C and demo jobs, and generating service-related leads and revenue.

What you'll do

• Handle operation and PM calls assigned with committed SLAs.
• Complete demo and I&C jobs based on booked projects.
• Meet response and turnaround times on assigned calls.
• Complete PM tasks as per the schedule.
• Plan I&C and demo activities allotted for the role.
• Generate leads by interacting with customers and routing them through marketing teams.
• Maintain CRM discipline in Service Max and SFDC.

What you'll need

• 5–6 years of experience and an engineering degree or diploma.
• Experience preferably worked on Hach or similar products.
• Ability to relocate across India based on job/company priorities.
• Willingness to travel.
• Strong analytical skills.
• Excellent written and verbal communication skills.
• Ability to build long-term customer relationships and work in a team.

Details

• Work mode: Hybrid model.
• Location: Gujarat, India.