Software QA Engineer - AI Automation Testing (Robot/Playwright), 4-9 Yrs exp, Bangalore

Overview

Software QA Analyst on Cisco IT's Commerce Quote to Order team, delivering scalable solutions for digital transformation and enhancing Cisco's commercial platforms.

What you'll do

• Collaborate with cross-functional teams to improve processes, manage data, and develop features for complex commerce processes.
• Ensure end-to-end product quality by driving systematic testing and implementing robust, future-ready automation strategies.
• Design, build, and test software products, focusing on reliability, availability, latency, and performance through systematic and automated approaches.
• Develop, maintain, and execute comprehensive software design plans, automated scripts, and test frameworks to facilitate quality gates throughout the software development lifecycle.
• Conduct root-cause analysis on software product bugs and escaped defects, provide risk assessments, and collaborate with product managers to resolve design issues.
• Apply risk-based analysis to software integration points to mitigate risks and ensure high-quality functionality across the platform.
• Document test plans, release notes, and bug reports, while mentoring peers and engineering interns to foster technical excellence and productive working relationships.

What you'll need

• Bachelor's or Master's degree in Engineering, or a related field, with 4–9 years of hands-on software quality assurance and testing experience.
• Strong, demonstrable hands-on experience building and maintaining test automation frameworks (such as Robot, Playwright, WebDriver.io, or Selenium) and leveraging AI-driven testing tools or methodologies.
• Demonstrated expertise in debugging complex software systems, conducting API testing, and performing database validation.
• Proven ability to apply systematic and risk-based testing approaches to ensure end-to-end product reliability, performance, and scalability.

Nice to have

• Extensive experience in Quote-to-Order (Q2O), eCommerce, or complex commercial business platforms, with a deep understanding of enterprise system integrations and end-to-end workflows.
• Proven ability to analyze upstream and downstream impacts of system changes within large-scale distributed architectures, providing strategic recommendations to enhance platform resilience.
• Demonstrated success acting as a technical mentor or lead for peers and interns, fostering technical excellence, code quality, and collaborative teamwork across cross-functional groups.
• Advanced proficiency in integrating test automation suites into CI/CD pipelines to establish robust quality gates throughout the software development lifecycle.
• Ability to communicate technical risks, root-cause analyses, and quality metrics clearly to product managers and cross-functional stakeholders.

Details

• Location: Bangalore, India.