Solutions Engineer (AI Services)

Overview

Solutions Engineer (AI Services) serving as the primary technical architect for strategic global enterprise accounts.

What you'll do

• Design and implement complex multi-pillar AI engagements and data pipelines across the model lifecycle.
• Lead end-to-end technical discovery, including red teaming, data collection, and expert labeling.
• Collaborate with Sales and service line leadership to navigate sales cycles and secure technical wins.
• Translate client requirements into actionable Statements of Work (SOWs) with product and engineering teams.
• Consult on advanced LLM workflows, including training, fine-tuning, and evaluation metrics.
• Architect adversarial testing and guardrail strategies to reduce risks like bias, toxicity, and prompt injection.

What you'll need

• 4–7 years of experience in Data Science or Machine Learning focused on training and evaluating large language models.
• Experience supporting large-scale technical sales to global organizations.
• Understanding of enterprise security, privacy, and procurement standards.
• Background or strong interest in AI Alignment and Safety.
• Ability to bridge highly technical teams and non-technical business executives.
• Strong project management skills managing multiple complex workstreams.

Details

• Work location: remote (USA - Remote).