Staff Site Reliability Engineer

Overview

Staff Site Reliability Engineer on AlphaSense's SRE team, working as a hands-on, high-impact technical leader to architect core reliability platforms, lead incident response, and drive adoption of SRE best practices across the global engineering organization, targeting 99.99% uptime.

What you'll do

• Architect reliability paved paths: build frameworks and self-service tooling that let teams own the reliability of their services in a "You Build It, You Run It" culture.
• Lead AI-driven reliability: drive the AIOps strategy, automating diagnostics, remediation, and proactive failure prevention.
• Champion reliability culture: embed SRE practices across engineering via design reviews, production readiness, and operational standards.
• Incident leadership: act as Incident Commander during critical events, modeling operational excellence and ensuring blameless postmortems lead to lasting improvements.
• Advance observability: deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively.
• Mentor and multiply: elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing.

What you'll need

• 8+ years of experience in Site Reliability Engineering, DevOps, or a similar role
• At least 3+ years operating in a Senior+ SRE position
• Strong background in running production SaaS systems at scale
• Proficiency in at least one programming/scripting language (Python, Go, or similar)
• Hands-on expertise with cloud platforms (AWS, GCP, or Azure) and Kubernetes
• Deep understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing)
• Experience with monitoring and alerting (Prometheus, Grafana, Datadog, ELK)
• Familiarity with advanced observability (OTEL, continuous profiling)
• Proven incident management experience, including leading high-severity incidents and postmortems
• Strong troubleshooting skills across the full stack
• Excellent communication and collaboration skills

Details

• Location: Remote, United States
• Compensation range: $150,000 to $225,000 USD