Supply Chain Digital Readiness - Process Solutions Lead

Overview

Lead and evolve the processes and technology driving CHEP's S+ tag-based serialization ecosystem in service centers and other pallet-handling locations, acting as principal process owner within Global Supply Chain.

What you'll do

• Develop and manage large-scale automation, IoT and continuous improvement initiatives, aligned with long-term business goals and objectives.
• Collaborate with cross-functional teams and external partners to drive successful delivery of process and technology improvements, managing stakeholder engagement and alignment across functional areas.
• Own and govern operational processes, defining standards, managing process performance, and driving consistency and adoption across the organization.
• Lead pilots, proofs of concept, and deployment programs, validating new technologies and process improvements and ensuring effective integration into operational environments.
• Drive continuous improvement initiatives aimed at reducing operational inefficiencies, increasing reliability, and enhancing performance through automation and digital solutions.
• Translate operational requirements into technical and functional specifications, partnering with Engineering, Digital, and Technology teams to develop and implement scalable solutions.
• Track operational performance, value realization, and total cost of ownership metrics, using data-driven insights to prioritize improvement opportunities.
• Influence and align stakeholders, championing process standardization, governance, compliance, and adoption of best practices across the organization.
• Work with local and global teams to lead and coordinate the development of equipment and software arising from continuous improvement and product lifecycle processes.
• Coordinate and lead site-based S+ Proof of Concept and Pilot project activities between involved teams, regionally and globally.
• Measure and report the success of trials and test activities to product lifecycle governance bodies, giving your opinion on next steps and future actions.
• Taking input from various stakeholders, define the global ramp-up and run metrics for S+ equipment and processes.
• With Digital and other teams, develop scorecards, tracking and follow-up processes for S+ equipment to ensure ramp-up and run targets are met.
• Track the expansion of processes and equipment across North America and Chile, and prepare and deliver progress updates.
• Lead the definition and documentation of global operating processes for S+ equipment in service centers.
• Drive local teams to identify process and equipment improvements and turn these ideas into projects with central teams, creating and documenting requirements and preparing necessary project documents.
• Drive local Engineering teams to ensure maintenance and repair processes are suitably documented.
• Validate that assumptions and measures used to calculate Total Cost of Ownership (TCO) are appropriate and values used are correct in each TCO update cycle.

What you'll need

• Engineering degree (Mechanical, Electrical, Electromechanical preferred).
• Process Engineering and product development in Supply Chain/Manufacturing.
• 10+ years in manufacturing, supply chain, industrial operations, automation, or logistics environments.
• Experience leading technical projects from problem identification through implementation.
• Process ownership mindset with end-to-end systems thinking.
• Experience collaborating across engineering, operations, digital, and vendor teams.
• Strong stakeholder influence without direct authority.
• Experience driving continuous improvement initiatives.
• Comfortable operating in complex global environments.
• Program/project management capability.
• Able to translate operational issues into technical requirements.

Nice to have

• Electromechanical backgrounds strongly desired.
• Machine vision, automation, industrial equipment, scanning, serialization, RFID, labeling, or tracking technologies.
• Spanish language capability highly desirable.
• Lean, Six Sigma, Kaizen exposure.
• Product lifecycle or industrialization experience.
• Supply chain transformation experience.
• Experience creating SOPs, playbooks, or scalable operating standards.
• Financial/TCO optimization experience.

Details

• Fully remote; field based, Florida, USA.
• Up to 50% travel across North and South America.
• Candidates must live near a major US airport.
• Hybrid Work Model referenced in company description (applies to Brambles/CHEP generally).