Transformation Success Engineer (TSE)

Overview

As a Cortex Transformation Engineer in the Global Transformation Practice, you will own the end-to-end customer transition lifecycle, executing technical migrations to modern security platforms and driving platform adoption and value realization with enterprise customers.

What you'll do

• Execute the technical migration of customer environments from legacy to modern platforms.
• Own policy mappings, data retention configurations, API setups, and log ingestion validations against Palo Alto Networks "Golden Standard" design templates.
• Run practitioner-focused "Day in the Life" (DITL) workshops, 1-on-1 and cohort-based, covering native platform workflows, alert triage, incident response, Agentic-AI and automated playbooks.
• Lead structured Value Realization sessions with customer technical stakeholders, using native platform dashboards to demonstrate ROI, security efficacy and operational efficiency to secure formal project sign-off.

What you'll need

• Professional-level technical acumen with security operations infrastructure, cloud migrations, or technical consulting.
• Hands-on expertise with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct competitive migration experience.
• Strong technical background in security automation, including execution of CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.
• Excellent customer-facing communication skills with a proven ability to run technical workshops and maintain strong executive presence.
• A "scale mindset" with a focus on using artificial intelligence and automation, developing reusable playbook concepts, and authoring technical documentation.

Details

• Location: Remote - France.
• Work mode: Remote.
• Immigration sponsorship: Not available for this position.