Amazon Connect SRE

Overview

Design, deploy, and manage scalable AWS infrastructure for Amazon Connect, using Infrastructure as Code and automated CI/CD pipelines.

What you'll do

• Design and implement AWS infrastructure for Amazon Connect environments.
• Deploy and manage Amazon Connect across Dev, Staging, and Production.
• Use AWS services (Lambda, S3, EventBridge, Data Bridges) to support deployments.
• Build and maintain Terraform IaC modules using Terraform Enterprise.
• Create and manage CI/CD pipelines for automated infrastructure deployments and updates.
• Monitor infrastructure performance and troubleshoot deployment-related issues.
• Collaborate with cross-functional teams for secure, scalable, and reliable cloud solutions.

What you'll need

• 4+ years of AWS services experience, especially Amazon Connect, Lambda, S3, EventBridge, and Data Bridges.
• Hands-on experience with Terraform Enterprise for Infrastructure as Code.
• Experience building and managing CI/CD pipelines using Jenkins, GitHub Actions, or similar tools.
• Good understanding of cloud infrastructure design and deployment best practices.
• Experience managing multi-environment deployments (Dev, Staging, Production).
• Strong troubleshooting and problem-solving skills.
• Knowledge of automation, monitoring, and cloud security practices.