Application Maintenance Engineer

Overview

Perform application maintenance and production support for application, batch, and connectivity incidents. Drive remediation, testing, deployment, and defect closure while supporting release planning.

What you'll do

• Conduct root cause analysis on application, batch, and connectivity incidents and provide remediation solutions.
• Prioritize defects and plan production releases based on defect criticality or quarterly release alignment.
• Develop programs and support end-to-end testing in SIT, including UAT support and preparation for production deployment.
• Ensure production stability by verifying required risk and impact assessments for deployments.
• Follow up on defect closure and meet defect closure KPI.
• Share production defect learnings with QA and development teams to improve application quality.
• Troubleshoot, debug, verify, deploy, and upgrade existing software systems.

What you'll need

• Degree in Computer Science or related discipline.
• At least 8 years of relevant experience.
• Experience maintaining/managing applications using technologies including Java, ReactJS, Python, Oracle, Solaris, RedHat Linux, JBOSS, Openshift Container Platform, Apache, cloud-based development, IBM MQ, Kafka MQ, Connect Direct, Control-M, Tivoli, Geneos, or Splunk.
• Knowledge of FIS OPF (Open Payment Framework) with troubleshooting and deployment capacity.
• Strong working experience with Java, Spring Boot, and API (Microservices).
• Experience with SQL databases and ORM frameworks such as Hibernate (noted as 7+ years in troubleshooting/fixing across technologies/platforms).
• Experience with incident & problem management tools such as Remedy/JIRA.

Details

• Location: Singapore.