Architect - Enterprise Application Salesforce N 4D

Overview

Genpact is hiring an Architect for Enterprise Application Salesforce N, leading the technical implementation of Salesforce Field Service Lightning (FSL) solutions and guiding a development team.

What you'll do

• Own technical deliveries, providing continuous feedback to the project plan and working closely with the technical team and program managers.
• Design scalable and efficient FSL solutions.
• Set up FSL data models, work orders, service appointments, and scheduling.
• Connect FSL with other systems such as ERP and Service Cloud.
• Guide development teams, review code, and ensure best practices.
• Understand business requirements and translate them into technical solutions.
• Coordinate with all stakeholders, especially functional and technical teams.
• Understand user stories and convert them into feasible solutions, especially using out-of-the-box features.
• Manage resources, provide technical specs to developers, and oversee code reviews.
• Mentor junior team members in Salesforce technology, Force.com, integration technologies, and Salesforce best practices.
• Review code and development practices, enforcing standard development practices.
• Contribute individually through hands-on coding and development.
• Implement CI/CD and manage releases.

What you'll need

• B.E, B.Tech, or MCA.
• Domain knowledge in Salesforce is a must, with experience in FSL, Sales Cloud, Service Cloud, or Data Cloud.
• Expertise in developing applications on the Force.com platform.
• Excellent Lightning, LWC, Aura, and Apex code knowledge, with extensive work on Lightning components.
• Proven experience as a Salesforce Technical Lead, with a strong understanding of the Salesforce platform.
• Deep understanding of user-centered design methods and standard processes.
• Ability to thrive in a fast-paced, collaborative environment.
• Excellent problem-solving and communication skills.
• Attention to detail and a strong sense of aesthetics.
• Object-Oriented Programming (OOPs) is a must-have skill.
• Salesforce Field Service Lightning Consultant and Service Cloud Consultant certifications are often required.
• English language proficiency, C2 level (Required).

Nice to have

• Certifications in Salesforce Clouds.
• Excellent skills in HTML5, CSS3, and JavaScript.
• Hands-on experience with Apex Data Loader and middleware technologies.
• Experience building SOAP- and REST-enabled applications (server-to-server web services).
• Hands-on experience with Salesforce Lightning and Angular.
• Knowledge of Java is desirable and advantageous.
• Knowledge of Salesforce APIs and integration with back-end systems (Oracle EBS, SAP, etc.).
• Solid programming abilities in one or more of: Java, Oracle PL/SQL, JavaScript.
• Experience working with source control and continuous integration.
• Excellent analytical and problem-solving skills.

Details

• Location: Pritech Park, Bangalore, India.
• Work mode: Hybrid.
• Shift: Any (India).
• Job type: Regular.