Associate Analyst - Data Quality

Overview

The Associate Analyst, Product Data Quality drives online revenue and traffic growth by improving the consistency and accuracy of item data used across digital and omni-channel assets.

What you'll do

• Synchronize and coordinate with internal and external business teams to maintain item data quality, addressing queries and providing effective resolutions to vendors and stakeholders.
• Provide thought leadership on completeness, accuracy and quality to optimize product information that enables consumer confidence in buying decisions.
• Execute maintenance of taxonomy structure and categorization of product categories.
• Ensure Lowe's product descriptions are accurate on the website and troubleshoot issues that compromise product title quality.
• Serve as a subject matter expert supporting quality initiatives for the growth of the online business, including process improvement and automation efforts.
• Research industry best practices regarding item data attributes and provide organizational insights to leadership.
• Proactively monitor quality metrics and risk mitigation on item health and readiness progress.
• Ensure item-level attributes align with and support categories so consumers can locate items efficiently.
• Support the execution of new processes to enhance Lowe's ability to maintain the library of items.
• Partner with an offshore team to execute item lifecycle management activities.
• Be responsible for initial and ongoing data quality for all products across Lowe's assortments.
• Monitor product feedback mechanisms, such as customer reviews and complaints about product quality, and take action to drive data quality resolution.

What you'll need

• Bachelor's degree in Business Administration or a related field.
• 0-2 years of experience.
• Online/retail merchandising, vendor management, supplier relationship management or data management skills.
• Understanding of merchandising assortment and associated product classifications.
• Strong organization, analytical and customer service skills.
• Effective interpersonal communication skills; proven ability to communicate with technology and business partners.
• Process analysis and improvement skills.
• Moderate to advanced Excel and Microsoft Office applications skills.

Nice to have

• Understanding of the business and the mission-critical, technical and functional skills needed to do the job, including knowledge of various business propositions and how businesses operate in general.
• Communicating effectively and conveying information clearly and accurately, choosing the most effective delivery method (e.g., email, phone, face-to-face), in a technically sound style both verbally and in writing.
• Ability to take decisions, solve routine problems and make fact-based decisions, using available information sources.
• Taking ownership of one's own work tasks and deliverables.
• Being organized, resourceful and planful, leveraging multiple resources and laying out tasks in sufficient detail.
• Relating skillsets to engage with employees across the organization, being approachable and building solid relationships.

Details

• Based at the on-site office in Bengaluru.