Associate Business Systems Analyst, Commercialization Technology

Overview

Associate Business Systems Analyst supporting the evolution of portfolio governance operations capabilities within Amgen's global Commercialization Technology team.

What you'll do

• Collaborate with Product Owners and System Architects to conduct business analysis activities, ensuring alignment with business and product goals
• Understand customer needs to gather, analyze, and document business processes and product requirements
• Work with Product Managers and customers to define scope and value for new developments
• Collaborate with Business SMEs and Product Management in prioritizing release scopes and refine the Product backlog
• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the product team
• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
• Ensure Acceptance Criteria and Definition of Done are well-defined and understood
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
• Develop and execute effective product demonstrations for internal and external stakeholders
• Maintain accurate documentation of configurations, processes, and changes

What you'll need

• Bachelor's degree and 2 to 4 years of information systems experience as a business analyst
• Demonstrated experience serving as an information systems business analyst supporting enterprise software or data solutions
• Ability to deliver defined technical assignments while collaborating effectively within a cross-functional team
• Ability to quickly learn unfamiliar technologies, platforms, and business processes
• Eagerness to learn and grow in a software development environment
• Experience writing user requirements and acceptance criteria in agile project management systems such as JIRA
• Hands on experience with project management and business analysis concepts
• Experience with Agile software development methodologies and ability to work effectively on projects using Agile methodology
• Experience providing support to IT system users, including troubleshooting production issues, providing training, and participating in incident response
• Working knowledge of application security concepts, including authentication, authorization, and access controls
• Experience working within Agile or Scrum delivery methodologies
• Ability to create clear technical documentation, including designs, diagrams, configuration instructions, and operational support procedures
• Ability to communicate effectively with technical and nontechnical stakeholders and collaborate across global, virtual, and cross-functional teams
• Exceptional collaboration and communication skills
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented with a focus on achieving team goals
• Strong presentation and public speaking skills

Nice to have

• Experience implementing and supporting Salesforce based applications
• Experience serving as a business analyst supporting enterprise-grade software to production within a global, highly regulated, healthcare, pharmaceutical, or biotechnology environment
• Experience in managing product features for PI planning and developing product roadmaps
• Experience with stakeholder management, ensuring seamless coordination across teams and driving the successful delivery of technical projects
• Able to communicate technical or complex subject matters in business terms
• Experience evaluating technology solutions and platforms, assessing capabilities, risks, integration considerations, and alignment to business needs
• Experience identifying and evaluating opportunities to apply AI and emerging technologies to improve business processes, decision-making, or user experiences
• Experience with data visualization and analytics solutions, translating complex data into clear and actionable insights for business stakeholders
• Working knowledge of data management concepts, including data quality, governance, integration, lineage, and lifecycle management
• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology
• Experience with Jira Align
• Experience supporting applications or business stakeholders with technologies such as Salesforce, Tableau, Power BI, Databricks, AWS, or GitLab
• Familiarity with secure software development and delivery management practices
• Working understanding of business operations in one or more of the following Drug Development Life Cycle areas: Research and Development, Commercialization, Operations, Process Development, Commercial, or Marketing
• Experience working with geographically distributed development teams, vendors, business stakeholders, or managed-service providers
• Relevant certifications in cloud technologies, software development, data engineering, DevOps, cybersecurity, Agile, or enterprise platforms
• Agile certification: SAFe for Teams certification or equivalent
• Project Management certification, for example: Project Management Professional, Certified Associate in Project Management, or equivalent
• Business Analysis certification, for example: PMI Professional in Business Analysis, Certification of Capability in Business Analysis, Certified Business Analysis Professional, or equivalent

Details

• Location: Hyderabad, India