Associate- Cash Applications

Overview

Associate role in Cash Applications within a Finance team, responsible for applying customer payments and maintaining accurate cash and bank reconciliations.

What you'll do

• Review daily bank statements and incoming customer payments through wire transfers, ACH, checks, and other payment methods.
• Accurately apply and allocate customer payments against the appropriate invoices and customer accounts in the financial system.
• Review payment remittance details and investigate unidentified, unapplied, or incorrectly applied cash to ensure timely resolution.
• Perform daily cash and bank reconciliations, identifying and resolving discrepancies between bank receipts and system records.
• Partner with Billing, Accounts Receivable, Collections, Revenue Operations, and other Finance teams to resolve payment and account-related issues.
• Process cash adjustments, reapplications, refunds, and account corrections in accordance with established policies and approval requirements.
• Maintain accurate documentation and supporting records for cash application transactions, reconciliations, and audit requirements.
• Prepare and maintain cash application reports, unapplied cash reports, aging information, and other operational trackers to support Finance reporting.
• Support month-end close activities, process improvements, automation initiatives, and other Finance operations as required.

What you'll need

• Bachelor's degree in commerce, Accounting, Finance, Business Administration, or a related field.
• 1–3 years of relevant experience in Cash Applications, Accounts Receivable, Order-to-Cash (O2C), Revenue Operations, or Finance Operations.
• Good understanding of cash applications, customer payments, bank statements, accounts receivable, invoice allocation, and reconciliation processes.
• Familiarity with unapplied cash, payment discrepancies, refunds, adjustments, and customer account reconciliation.
• Good working knowledge of Microsoft Excel, including lookups, PivotTables, data reconciliation, and basic reporting.
• Strong attention to detail and accuracy, with the ability to process transactional data within defined timelines.
• Good analytical, problem-solving, communication, and stakeholder-management skills, with the ability to investigate and resolve payment-related issues.
• Ability to manage multiple priorities, work effectively in a deadline-driven environment, and collaborate with global/cross-functional teams.

Nice to have

• Experience working with ERP/financial systems such as Workday, SAP, Oracle, NetSuite, or similar platforms.