Associate

Overview

The Associate reviews and categorizes documents received from bankers related to customer loan requests, ensuring accurate indexing to support downstream lending processing and compliance.

What you'll do

• Review and categorize documents received from bankers related to customer loan requests.
• Accurately index documents into the appropriate categories to enable seamless downstream processing.
• Maintain data quality, document integrity, and efficient case processing.
• Execute work within a critical SLA of 30 minutes to support lending operations and customer outcomes.

What you'll need

• Understanding of banking and loan documentation processes.
• Knowledge of compliance and quality standards.
• Analytical and decision-making skills.
• Effective communication skills.
• Ability to work in a fast-paced SLA-driven environment.
• Commerce background (no technical background required).

Nice to have

• Graduate in any discipline.

Details

• Location: DLF Downtown, Sector 25A Phase 3, Block 3, Gurugram, India.
• Work type: Permanent.
• Flexible working arrangements such as hybrid working and job sharing are supported.