Associate Director, Project Management

Overview

Manage mid-sized to large digital projects and programs across web, product, content and campaign work, acting as a central liaison between internal teams and clients to keep delivery on time, on brief and within budget.

What you'll do

• Manage mid-sized to large-scale digital projects with budgets typically ranging from $1M - $3M, across websites, digital platforms, content, and campaign initiatives.
• Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
• Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
• Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking.
• Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion).
• Anticipate risks and blockers; proactively resolve issues or escalate as needed.
• Identify opportunities to streamline project workflows and reduce operational friction.
• Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
• Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
• Champion consistency in documentation, QA, and project standards.
• Serve as a key client point of contact on day-to-day delivery needs, communicating clearly, managing expectations, and keeping momentum.
• Prepare agendas, run project meetings, and ensure alignment across stakeholders.
• Document decisions, action items, and next steps with clarity and follow-through.
• Build strong working relationships across departments to keep work flowing smoothly and transparently.
• Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
• Maintain a strong sense of accountability and "managing across" with peers and adjacent roles.

What you'll need

• 5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
• Experience managing single projects with budgets of $1M+ from end to end.
• Deep understanding of UX/UI workflows, design systems, and digital build processes.
• Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
• Proficient in Smartsheet, Jira, Confluence, and G Suite, and comfortable adopting new tools as needed.
• Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
• Excellent time management and communication skills in cross-functional environments.

Details

• Remote-first role with limited travel to client or team locations as needed.
• Based on a 40-hour workweek.
• US Remote salary range: $96,200 - $135,000 USD.