Overview
Associate Campaign Operations Specialist within the Campaign Operations team in Pune, supporting execution, monitoring, troubleshooting, and optimization of omni-channel digital advertising campaigns.
What you'll do
- Manage day-to-day operations for digital advertising, programmatic, and social (Omni-Channel) campaigns.
- Review and validate campaign setup, targeting, budgets, schedules, creatives, tracking, and configurations.
- Monitor active campaigns for delivery, pacing, performance, and operational issues, and take corrective action.
- Troubleshoot campaign, creative, tracking, and platform issues and coordinate with DSP/MAP partners.
- Respond to support requests (Sales, Customer Success, and Go-to-Market) via Salesforce tickets, Slack, emails, and other channels.
- Create and maintain troubleshooting guides, FAQs, and training materials.
- Validate digital ad creatives against campaign and platform specifications.
What you'll need
- 2+ years of experience in Programmatic/Digital Advertising, AdTech, Campaign Operations, Programmatic Advertising, Marketing Operations, or Email Marketing.
- Hands-on experience with DSPs, MAPs, CRMs, or similar advertising/marketing platforms.
- Understanding of campaign setup, targeting, audience segmentation, budgets, pacing, bidding, scheduling, creatives, tracking, and delivery.
- Experience monitoring campaign performance, optimization, and troubleshooting under-delivery, pacing, targeting, creative, configuration, and tracking issues.
- Understanding of digital advertising metrics including impressions, clicks, CTR, CPM, CPC, conversions, CPA, reach, frequency, and ROI.
- Strong proficiency in Excel/Google Sheets, including Pivot Tables and XLOOKUP/VLOOKUP.
Details
- Location: Pune.
- Willingness to work in rotational shifts based on business requirements.
Read the full description and apply on the company’s own careers page.
