Associate Platform Professional Services Consultant (Remote, GBR)

Overview

Support customers with Falcon Next-Gen SIEM, log management, XDR, and SOAR through technical consulting, integrations, demonstrations, and knowledge transfer.

What you'll do

• Deliver integration services for organizations across industries.
• Advise customers on maturing security outcomes with SIEM, log management, XDR, and SOAR.
• Demonstrate Falcon Next-Gen SIEM capabilities.
• Develop technical roadmaps for customer SIEM adoption.
• Provide Falcon LogScale NGSIEM knowledge transfer.
• Share customer requirements with product and engineering teams.

What you'll need

• 2+ years working with log management or SIEM solutions and SOAR platforms.
• Knowledge of log analysis, data onboarding, parsing, searches, dashboards, and alert review.
• 3+ years of knowledge of AWS, GCP, or Azure services.
• 3+ years supporting directory services, authentication, networking, storage, or endpoint security.
• Experience with Python, PowerShell, JavaScript, YAML, REST APIs, Go, Cribl, or Postman.
• Experience creating documentation and transferring deployment knowledge.
• Strong English problem-solving and communication skills.

Nice to have

• Experience supporting pre-sales technical scoping and post-sales handoffs.
• Recent information security certifications.
• At least six months of recent SOC incident analysis and triage experience.
• Experience integrating generative AI platforms.

Details

• Remote in the United Kingdom.
• Occasional travel may be required.