Associate – Salesforce Agentforce, Advisory

Overview

Associate (Salesforce Agentforce, Advisory) focused on designing and building Agentforce agents on Salesforce for client use cases, including development, integration, AI conversational flows, and ongoing performance improvements.

What you'll do

• Design and develop Agentforce agents within Salesforce.
• Configure and manage Prompt Builder, Copilot Studio, and AI Agent Actions.
• Build conversational flows using LLMs, natural language processing, and AI prompts.
• Integrate Agentforce with Sales Cloud, Service Cloud, and external APIs.
• Develop and maintain Apex classes, LWC components, and Flow automations.
• Create and optimize data models and knowledge bases for AI responses.
• Ensure security, governance, and compliance for AI-driven interactions.

What you'll need

• 3–8 years of experience in Salesforce development.
• Hands-on experience with Salesforce Flow, Apex, and Lightning Web Components (LWC).
• Hands-on experience with Agentforce / Einstein Copilot / AI Cloud and prompt engineering & AI model usage.
• Strong understanding of CRM processes (Sales, Service) and REST/SOAP APIs and integrations.
• Experience with Salesforce security, governance, and compliance for AI interactions.
• Experience translating business stakeholders’ use cases into AI solutions.

Nice to have

• Experience with Data Cloud / Knowledge / OmniStudio.
• Salesforce certifications such as Salesforce Platform Developer I/II or AI Specialist/AI Associate (Agentforce-related).
• Experience with OpenAI / Azure OpenAI / Salesforce AI Cloud.
• Conversational design experience.
• Chatbot development experience.

Details

• Job level: Associate.
• Employment/role-end date listed: July 27, 2026.
• Work visa sponsorship: No.