Azure Cloud Engineer II - Night shift

Overview

Azure Cloud Engineer II on the Fanatical Support for Azure team, supporting Rackspace customers with Azure deployments, automation and day-to-day issues, on night shift.

What you'll do

• Provision and modify cloud environments, and perform upgrades for customers.
• Help customers optimize workloads to build, deploy, integrate, scale and heal using native Azure and 3rd party tool-chains and automation.
• Address day-to-day customer deployment issues via phone and tickets.
• Automate PAAS and IAAS deployments for customer environments on the Microsoft Azure platform.
• Architect Azure environment best practices and deployment methodologies.
• Create automation tools and processes to improve team and Racker day-to-day functions.
• Educate customers on Azure and Rackspace best practices and architecture.
• Assist in educational briefings for teammates to advance in technical trainings.
• Act as an escalation point for Support Engineers when required.
• Provide a continuous Fanatical Support experience for customers.

What you'll need

• 5+ years experience working with Azure and executing cloud deployments.
• Working knowledge of Microsoft Azure products and services, relational and NoSQL databases, caching, object and block storage, scaling, load balancing, CDNs, networking etc.
• Excellent working knowledge of Windows or Linux operating systems, including supporting and troubleshooting issues and performance.
• Intermediate understanding of central networking concepts: VLANs, layer 2/3 routing, access lists and load balancing.
• Good understanding of design of native Cloud applications, cloud application design patterns and practices.
• Working knowledge of using ARM and/or Terraform.
• Experience automating and orchestrating workloads on Azure.
• Experience creating Terraform and/or ARM templates.
• Experience in scripting, specifically PowerShell and Bash.
• Experience with Microsoft Active Directory.
• Experience with Terraform.
• Experience with KQL for alert creation and modifications.
• Experience in the Azure services and APIs.
• Strong Windows skills.
• Knowledge of databases (SQL Server and MySQL).
• Working knowledge of backup and recovery methodology and implementations.
• Azure 900 and 104 certifications.
• Excellent written and verbal communication skills, able to communicate technical issues to nontechnical and technical audiences.
• Effective time management and delivery of expected deliverables.
• Ability to multi-task and work on multiple concurrent projects.
• Ready to work in a 24x7 environment, in all available shifts.

Nice to have

• Knowledge of supported network appliances and related solutions in Azure.
• Knowledge of Azure federation services.

Details

• Work from home, Gurgaon, India.
• Night shift; must be ready to work in a 24x7 environment across all available shifts.