BMS Operations Manager

Overview

Operate, optimize and maintain the Building Management System (BMS) across portfolio sites, leading BMS reliability, troubleshooting, vendor management, documentation and BMS enhancement projects.

What you'll do

• Continuously optimize HVAC plant and building controls through setpoint tuning, schedules, PID/logic adjustments, demand control strategies, and alarm rationalization.
• Drive energy and comfort performance using trend analytics, baselining, and seasonal strategy changes.
• Lead diagnosis of recurring alarms, equipment trips, communication failures, and control loop instability.
• Perform end-to-end fault isolation across field devices, controllers/DDCs/PLCs, gateways, and supervisory servers.
• Determine true root cause using trends, histories, packet/network checks, and point-to-point validation, not symptom closure.
• Ensure uptime and resilience of BMS servers, workstations, databases, historian/trending, backups/restore validation, and user access controls.
• Manage preventive maintenance for BMS infrastructure, including panels, power supplies, UPS, network switches where applicable, and controller firmware.
• Maintain cybersecurity hygiene in coordination with IT (segmentation, access rights, patch/firmware planning as permitted, password management, audit trails).
• Build and maintain the alarm philosophy: prioritization, thresholds, delays, suppression rules, escalation matrices, and on-call/response routines.
• Improve operator effectiveness through dashboards, SOPs, runbooks, and shift handover quality.
• Lead BMS AMC/vendor performance (response time, fix quality, spares readiness, documentation completeness).
• Validate OEM recommendations, ensure technical correctness, and prevent unnecessary replacements.
• Maintain accurate as-built drawings, point lists, network architecture, controller programs/versions, cause-effect matrices, and change logs.
• Support audits and internal reviews through evidence-based records (backups, trend logs, incident RCA, maintenance logs).
• Deliver BMS upgrades and minor projects, owning scope, requirements, vendor coordination, site execution planning, and handover.
• Create and execute commissioning plans, including point-to-point checks, functional testing, trend verification, and UAT with stakeholders.
• Ensure a clean handover package: updated as-builts, programs, backups, O&M, training, and SOPs.
• Partner with project teams to ensure BMS design compliance, integration feasibility, and maintainability; review control drawings, IO schedules, network designs, and sequences of operation.

What you'll need

• Typically 8-12+ years in BMS/IBMS operations, with multi-site exposure preferred
• At least 3-5 years in a lead/manager role
• BE/BTech in Electrical, Mechanical, Instrumentation, Electronics, or equivalent
• Strong hands-on experience with BMS platforms (any major OEM acceptable), including supervisory layer, DDC/controller level, and field integration
• Protocols and integration: BACnet (IP/MS-TP), Modbus (TCP/RTU), OPC, Lon (if legacy), gateways and multi-vendor integration
• HVAC control concepts: AHU/PAHU, VAV, chillers, pumps, cooling towers, heat exchangers; control loops, sequencing, interlocks
• Networking fundamentals relevant to BMS: IP addressing, VLAN basics (as applicable), switch ports, latency/packet loss troubleshooting, basic cybersecurity coordination
• Trend analysis, reporting, and data-driven troubleshooting

Nice to have

• Exposure to DC-grade critical environments or high-availability buildings, command centers, or regulated workplaces
• Experience implementing analytics/FDD tools or advanced dashboards
• Project management capability (basic scheduling, BOQ review, vendor evaluation, change control)
• Certifications: OEM BMS certifications, PMP/Prince2 (lightweight), energy management fundamentals

Details

• On-site, Mumbai, MH
• Scheduled weekly hours: 48
• Portfolio travel across West India sites as required
• On-call support for critical incidents/escalations (roster as per operating model)