BPM Automation Specialist – Pega, Power Platform, Camunda & AI

Overview

Design, develop, implement, maintain and support business process management solutions across Pega, Microsoft Power Platform, Camunda and AI-enabled process automation to improve operational efficiency.

What you'll do

• Design and develop BPM solutions that meet documented business and technical requirements.
• Collaborate with cross-functional teams to understand current-state and future-state business processes.
• Identify opportunities to automate, simplify and improve business operations.
• Develop and implement process workflows, models and rules using appropriate BPM, low-code and orchestration technologies.
• Apply BPMN and workflow modeling practices to document process logic and process dependencies.
• Integrate BPM solutions with databases, applications and supporting services where required.
• Maintain and support BPM systems, including software upgrades, configuration changes, performance improvements and bug fixing.
• Provide technical support and troubleshooting for BPM systems and related integrations.
• Participate in testing, quality assurance, defect resolution and release activities for BPM solutions.
• Communicate technical concepts, process impacts, risks and recommendations to technical and non-technical stakeholders.
• Contribute to the responsible use of AI and automation by considering data quality, traceability, security, maintainability and human oversight.
• Support efficient digital processes that reduce unnecessary manual work, rework and paper-based activity where applicable.

What you'll need

• Knowledge of BPM platforms such as Pega, Appian and IBM BPM, demonstrated through relevant project delivery.
• Practical experience designing, developing or supporting Pega-based BPM solutions.
• At least three years of experience in BPM and process automation.
• Experience with workflow design and modeling tools such as Microsoft Visio and BPMN.
• Strong programming or scripting capability in one or more of Java, JavaScript and Python, applied to integration, automation, validation or support activities.
• Working knowledge of Oracle and SQL Server, including data access, queries, troubleshooting and support activities.
• Experience with workflow and process automation concepts relevant to Microsoft Power Platform and Camunda, where applicable to project responsibilities.
• Proven track record of delivering BPM projects from requirements analysis through development, testing, implementation and support.
• Experience collaborating with business, technology, operations, quality assurance and support teams.
• Experience maintaining BPM systems, performing software upgrades, resolving defects and providing technical troubleshooting.
• Ability to follow applicable security, access control, data protection and environment management requirements.
• Bachelor's degree in Computer Science, Business Administration or a related field; equivalent relevant professional experience may be considered.

Nice to have

• Experience with Microsoft Power Platform, including Power Automate, Power Apps or related platform capabilities.
• Experience with Camunda and BPMN-based process orchestration.
• Experience applying AI capabilities to process automation, workflow optimization, decision support or operational use cases.
• Professional certification in BPM software or a related process automation platform.
• Experience working with multiple BPM platforms, including Pega, Appian, IBM BPM, Power Platform or Camunda.
• Familiarity with version-controlled development and release practices for BPM solutions.
• Experience using more than one of Java, JavaScript and Python.
• Experience developing custom components, connectors, APIs or automation scripts for BPM platforms.
• Experience supporting data integrations between BPM platforms and enterprise databases.
• Experience deploying or supporting BPM, low-code or AI solutions in cloud environments.
• Experience with Agile or other structured delivery methodologies.
• Experience in financial services, insurance, banking or another regulated industry.

Details

• Location: Mumbai.
• Professional certification in BPM software is preferred but not required.