Building Operations, Facilities Services

Overview

Building Operations role at JLL's Navi Mumbai site, responsible for the engineering and operational management of the facility's M&E systems, budgets, vendors, compliance and reporting, in coordination with the Chief Engineer and the client.

What you'll do

• Coordinate with the Chief Engineer on planning and managing CAPEX and OPEX budgets for engineering and operational expenses.
• Manage and control all critical spares for installations as per manufacturer recommendation and inventory.
• Coordinate with the Chief Engineer to have all M&E related contracts in place.
• Carry out all engineering and operational procedures.
• Liaise with local authorities on M&E related facility issues and statutory compliances at all times.
• Liaise with vendors on maintenance and service practices of M&E contractors in line with manufacturer recommendations.
• Ensure proper functioning of all electrical systems, all HVAC systems, all PACs, water, plumbing and sanitary systems, elevators/lifts and cafeteria equipment.
• Ensure maintenance schedules and shutdowns are followed in consultation with OEM and Accenture.
• Inspect log books, history cards, checklists, escalation charts, OCP and PPM schedules daily.
• Ensure 100% uptime and set up practices to deliver seamless service to Accenture.
• Update and maintain statutory documents (CIEG, Fire, Lift, Explosive, Pollution Control, etc.) related to M&E operations.
• Initiate an energy management program to reduce utility costs.
• Handle small renovation projects from initiation to completion, if needed.
• Ensure and guide technical staff in closing all workplace technical issues in the facility.
• Adhere to the 52-week annual M&E maintenance schedule and maintain agreed SLA and KPIs with the client.
• Coordinate with the transition team during go-live of new facilities.
• Participate in emergency evacuation procedures and manage all health and safety issues.
• Prepare and collate vendor performance data and escalate as required.
• Track usage of the e-fit facility tools (IMT, VMT, Sites Ops modules, Site Inspection Tool) and all PM work orders in the 360 facility tool and QMS monthly.
• Ensure 100% adherence to the M&E onboarding process and back-to-basics conducted by DE.
• Hold a monthly meeting with the builder and track MOM status updates.
• Ensure all mandatory trainings are conducted on schedule and conduct onboard training for new joiners.
• Monitor individual DE core responsibilities and assist the CE with performance evaluation.
• Coordinate execution of IC requests without escalations.
• Prepare the DE shift roster and review M&E and BMS shift schedules.
• Conduct facility walk-arounds and ensure the walk-around map and guide is followed and maintained.
• Assist the Facility Manager with ISO, internal and external audits at Accenture and ensure documentation is complete.
• Coordinate with the DM team on issues needing help, and coordinate important and VIP client visits with the Events team without escalations.
• Conduct scheduled meetings and focus meets with projects per calendar, and participate in and manage the half-yearly fire drill.
• Maintain all relevant checklists as required.
• Manage site operations in the absence of the CE, and assist the WM/CE in crisis situations and BCP.
• Prepare Daily, Weekly, Monthly, Quarterly, Half-Yearly and Yearly engineering records for the Chief Engineer, and update and maintain records daily (log books, history cards, equipment details, service and incident reports).
• Prepare daily reports (DSR/walk-around guide, SLA report, engineering report), weekly reports (major highlights, zonal points, weekly R&M tracker), monthly reports (MMR, fortnightly central store SIH report, energy report, IIEE report, major works and equipment status reports, LCD projector report, statutory compliance report) and assist the CE with yearly R&M and utility projections.
• Follow the escalation matrix during any incident.

Details

• Location: On-site, Navi Mumbai, MH.
• Scheduled weekly hours: 48.