Business Intelligence Analyst

Overview

As a Business Intelligence Analyst, you will partner with business stakeholders and functional teams to turn metrics into clear BI requirements, dashboards, and reports, with AI used throughout the workflow.

What you'll do

• Work across teams to understand metrics and document clear business requirements for BI analyses, reports, and dashboards.
• Use AI tools such as Claude, ChatGPT, and Copilot to speed up requirement gathering, summarize stakeholder inputs, and draft documentation.
• Build interactive, visually impactful dashboards using Tableau, enhanced with AI-powered insights including trend detection, anomaly flags, and natural language summaries.
• Source, structure, and process large datasets using Snowflake and Snowflake Cortex, using AI and scripting to speed up data preparation.
• Design dashboards that surface AI-generated insights alongside standard metrics.
• Automate and scale BI workflows using Python, SQL, and AI-assisted coding tools such as Copilot and Claude Code.
• Explore agentic workflows to reduce manual effort and increase accuracy and repeatability in recurring reporting tasks.
• Advocate for and implement documented guidelines and standard procedures for AI-assisted BI automation and dashboard development.
• Share prompting techniques, AI tool usage, and automation methods that support scalable, robust analytics solutions.
• Participate in development and refinement of Customer Experience BI frameworks, bringing AI-driven insights such as patterns, sentiment, and emerging issues into initiative design and ongoing improvements.
• Work closely with IT, engineering, and business teams through regular planning meetings to integrate BI and AI-enabled solutions with broader organizational goals.
• Apply AI/ML techniques and AI-powered features within BI tools such as Tableau AI and Snowflake Cortex to enhance data analysis, uncover trends, and automate insight generation.
• Actively pilot new AI capabilities in analytics.

What you'll need

• 4+ years of data analytics or BI experience, including using AI tools to boost analytics productivity.
• Demonstrated ability to work with large datasets, automation tools, and BI reporting platforms.
• Proficiency in developing interactive dashboards and visuals in Tableau (Must Have).
• Proficiency in managing and integrating data using Snowflake and Snowflake Cortex (Must Have).
• Expertise in SQL and Python for automating, scaling, and optimizing BI workflows (Must Have).
• Bachelor's degree in statistics, computer science, math, or a related quantitative field, or equivalent practical work experience.
• Good working knowledge of MS Office, Google Sheets, and Google Slides.
• Demonstrated ability to communicate data insights effectively to both technical and non-technical audiences.
• Ability to collaborate on cross-functional teams to deliver analytics solutions.
• Proven track record of managing multiple analytics projects simultaneously, delivering work on time, and maintaining data quality and accuracy.

Nice to have

• Comfort with Snowflake Cortex and AI coding assistants such as Copilot, Claude Code, and Cursor.
• Hands-on use of AI tools such as ChatGPT, Claude, Gemini, and Copilot for analytics, reporting, or automation.
• Tableau Desktop Certified Associate Certification.
• Experience with ServiceNow and Salesforce reporting modules.
• Experience working as a Business Intelligence Analyst in a technical support environment.
• Genuine curiosity about AI/ML and how it reshapes BI work.

Details

• Location: Bangalore, India.
• On-site role.