Business Process Lead, Finance & Corporate Services

Overview

Own the end-to-end design of Kaseya's finance and administrative back-office processes, spanning financial close and reporting, procurement, tax, supply chain operations, hardware fulfillment, HR operations, and sales compensation administration.

What you'll do

• Own and maintain a detailed (L2/L3) decomposition of Record to Report, Direct Tax and Tax Compliance, Procure to Pay, Supply Chain Operations, hardware fulfillment, Hire to Retire, and Sales Compensation Management capabilities.
• Facilitate structured working sessions with Finance, HR, Procurement, and Supply Chain stakeholders to document current processes and design future-state processes, producing process maps, documented decisions, and requirements.
• Translate future-state process designs into system requirements, partnering with Product Owners and Engineering Leads through design, build, and testing.
• Support two parallel delivery tracks, current in-production systems and the next-generation platform build, and reflect lessons learned from day-to-day operations into documentation and design work.
• Own change management, enablement, and adoption for process changes, including impact assessment, readiness planning, training materials, and post-launch verification.
• Define and report process performance metrics.
• Hold and maintain documented agreements at shared boundaries with peer Business Process Leads.
• Own capability design for sales compensation from an approved sales quota forward, including plan administration, crediting rules, attainment calculation, dispute resolution, commission expense accrual, and payout handoff to payroll.
• Own capability design for hardware fulfillment (provisioning, warehouse and inventory management, returns, and warranty) and for Hire to Retire (onboarding, self-service, HR helpdesk, absence, and performance management).

What you'll need

• Hands-on experience designing or improving month-end close and record-to-report processes in a multi-entity ERP environment.
• 5+ years of experience in business process design, business analysis, business architecture, or operations in a relevant domain.
• Demonstrated experience decomposing business capabilities into detailed, multi-level structures.
• Strong facilitation skills with cross-functional business stakeholders, including experience working at a Controller or Finance director level.
• Experience translating business process requirements into system requirements for a technical delivery team, along with strong documentation habits.

Nice to have

• Experience with physical fulfillment and supply chain process design, including warehouse, inventory, returns processing, and warranty management.
• Sales compensation process design experience, including plan administration, crediting, attainment, dispute resolution, and commission accounting.
• Procure-to-pay process design experience, including intake, approval routing, supplier onboarding, and three-way match controls.
• Direct tax process and statutory reporting experience in a multi-jurisdiction environment.
• HR operations process design experience, including onboarding, self-service, helpdesk operations, and performance cycle management.
• Treasury and cash management process design experience.
• Experience with Oracle (accounting, inventory, and accounts payable modules), NetSuite, Oracle EPM, close management tooling such as FloQast, and incentive compensation platforms such as CaptivateIQ.

Details

• Individual contributor role based in the United States, remote.