Business Systems Analyst SAP Extended Warehouse Management

Overview

The Business Systems Analyst supports, enhances, and optimizes enterprise applications and business processes within the SAP Extended Warehouse Management functional domain. The role provides functional expertise, solution analysis, process improvement recommendations, requirements management, system enhancement support, and day-to-day operational support.

What you'll do

• Support warehouse master data governance processes and ensure quality and consistency of warehouse-related master data.
• Maintain and support warehouse structures, storage types and sections, activity areas, work centers, packaging specifications, warehouse process types, and product and inventory master data.
• Partner with business teams to improve master data accuracy and controls.
• Develop an understanding of assigned business processes, objectives, and operational challenges.
• Serve as a primary point of contact for business users within supported functional areas.
• Gather, document, and analyze business requirements for enhancements, projects, and continuous improvement initiatives.
• Facilitate requirements workshops, process reviews, and solution discussions.
• Translate business requirements into functional specifications and solution requirements.
• Support the evaluation and recommendation of technology solutions that address business needs.
• Collaborate with cross-functional teams to support integrated business processes and analyze impacts of process and system changes across upstream and downstream applications.
• Support integrations between SAP EWM and SAP S/4HANA MM, PP, QM, SD, TM, warehouse automation technologies, RF and mobile devices, and external logistics providers.
• Support application, process, and data-related issue investigation, troubleshooting, and resolution.
• Coordinate issue resolution with technical teams, AMS providers, and vendors.
• Support incident, problem, and service request management processes.
• Monitor application performance and identify recurring issues and improvement opportunities.
• Ensure business continuity through effective support and knowledge management practices.
• Analyze business processes and identify opportunities for simplification, standardization, and optimization.
• Support implementation of approved enhancements and system changes.
• Participate in fit-gap analysis, solution design, configuration reviews, testing, deployment, and hypercare support.
• Support adoption of automation, workflow, analytics, and AI-enabled solutions.
• Develop and execute test plans and test scripts.
• Coordinate user acceptance testing activities and support regression testing for application releases and upgrades.
• Validate solution quality, ensure requirements are fully addressed, and assist with defect management and issue resolution.
• Support data quality initiatives, process governance activities, and reporting and analytics capabilities.
• Identify opportunities to improve business insight through data utilization and ensure consistency and integrity of process-related data.
• Partner with business stakeholders to understand evolving business needs.
• Collaborate with the Manager Enterprise Systems to prioritize work and support operational objectives.
• Support Digital Business Partners in evaluating business capabilities and improvement opportunities.
• Work with project teams, technical resources, AMS providers, and vendors.
• Participate in governance, planning, and continuous improvement activities.

What you'll need

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, Supply Chain, Finance, Human Resources, or a related discipline.
• 7+ years of experience supporting enterprise applications and business processes aligned to the domain area for this position.
• 8+ years of business systems analysis, supply chain, warehouse management, or SAP experience.
• Experience supporting warehouse operations in manufacturing, distribution, or logistics environments.
• SAP S/4HANA Embedded EWM experience.
• 3 full lifecycle SAP EWM implementations.
• Experience integrating EWM with TM, QM, PP, and SD.
• SAP EWM certification.
• Expert knowledge of the warehouse transaction monitor.
• Experience gathering and documenting business requirements.
• Experience supporting system enhancements, projects, or technology implementations.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work effectively with cross-functional teams and stakeholders.

Details

• Location: Banglore, India.