Cloud Operations TM Lead

Overview

Manage cloud operations for TM platform applications, supporting production customer environments and developing infrastructure engineering solutions.

What you'll do

• Manage SaaS Kubernetes applications in AWS.
• Respond to event-driven alerts and incidents.
• Execute plans to roll out new technologies.
• Triage tickets from Client Services.
• Support and troubleshoot operating system, application, virtualization, and containerization issues.
• Develop automation and processes to improve operational SLAs.

What you'll need

• 5+ years in cloud operations, engineering, or development.
• 3+ years supporting large-scale Java applications.
• 3+ years supporting AWS-based environments.
• Experience with Infrastructure as Code, including Terraform.
• Hands-on experience managing Kubernetes solutions.
• Automation experience with tools such as Jenkins, Ansible, and Python.
• Bachelor’s degree or equivalent education and related work experience.

Nice to have

• Multi-cloud experience with AWS and Azure.
• Experience managing .NET applications.
• Dynatrace experience.
• Experience with Helm-templated Kubernetes environments.
• Understanding of microservice architectures.

Details

• Remote in India.