Consultant - LBA

Overview

Perform Legal Bill Analysis (LBA) in the Legal Bill Analysis Center of Excellence (LBACOE), auditing electronically submitted legal fee and expense invoices from law firms and vendors and documenting adjustments.

What you'll do

• Efficiently and accurately review legal invoice entries.
• Receive legal bill assignments from management and/or work the intake queue for self-assignments.
• Verify compliance of law firm and vendor invoices with legal billing guidelines.
• Verify the accuracy of UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items.
• Document reasons for any adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted.
• Forward the audited legal bill through the review chain as required.
• Communicate and calibrate with Consultant LBA and Quality Assurance Analyst team members.
• Support management in documenting performance metrics for internal use and use with clients and law firms.
• Analyze and condense legal service agreements to produce effective operational outputs meeting and in some cases exceeding customer expectations.
• When directed by management, support QA Analysts in conducting quality assurance review of invoices audited by Consultant LBA I peers.
• Provide guidance to business unit partners regarding issues or opportunities within the LBA process.

What you'll need

• Paralegal Certification or Bachelor's Degree in a legal related discipline and/or equivalent work experience either in-house or with a third-party legal invoice auditing company.
• Minimum 5+ years of experience in a legal services environment, or 2-4 years of legal bill auditing experience.
• Experience with legal billing processes.
• Firm understanding of the federal and/or state rules of civil procedure.
• Excellent ability to review, analyze and evaluate legal fee and cost/expense invoice entries and to exercise discretion and sound judgment when making audit and adjustment decisions.
• Strong understanding of legal terminology and claims legal situations.
• Excellent computer skills with the ability to learn electronic legal bill submission and auditing software.
• Sound command of the English language, including grammar, syntax, style, punctuation and capitalization conventions.
• Excellent spelling and proofreading skills.
• Effective oral and written communication skills, including the ability to obtain and deliver information to others.
• Organizational skills, including the ability to organize work to review an appropriate number of legal invoices in a given day or time period.
• Familiarity with common business math and appropriate business telephone skills.
• Ability to carry out detailed written or verbal instructions and to respond to requests effectively and efficiently.
• Self-motivated, able to work independently with very limited supervision after training.
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong arbitration and organizational skills; ability to organize and motivate team members in a matrix environment.
• Ability to work collaboratively with people within LBACOE and across the Wolters Kluwer organization, providing constructive feedback.
• Capable of independent thinking, rendering sound decisions, and identifying and engaging necessary resources.
• Ability to implement plans to achieve short- and long-term goals and prioritize within a given time period.
• Ability to acquire new or modify existing knowledge and learn by study, experience, or instruction.
• Self-directed, able to translate ideas into action.

Nice to have

• Prior legal bill review experience.
• Multijurisdictional exposure to legal claims.
• Ability to partner with technology experts to identify technology gaps and requirements.

Details

• Location: Pune, India (Smartworks).
• Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
• Interviews must be completed without AI tools or external prompts; virtual backgrounds must be removed.