Core Operations - Manager

Overview

Acts as a liaison between client/IM service teams and Sub custodians/Depositories to ensure proper settlement of security and cash transactions, and resolves exceptions with minimal supervision while guiding associates.

What you'll do

• Ensure Sub custodian/Depository messages are received daily as outlined in the operating requirements/SLAs.
• Ensure exceptions/problems are resolved timely, accurately and well documented.
• Adhere to department operating procedures by employing appropriate review and control procedures.
• Serve as a source of technical information and training for entry-level staff.
• Take part in training, seminars, etc. to keep current.
• Provide flexibility with schedule to assist in coverage with staff vacation and illness.
• Assist with Management Reporting.
• Assist Management with day to day operational procedures.
• Participate in special projects, as needed.
• Interact in a positive and respectful manner with team members and other functional units within the organization.
• Prepare, as required, clear and concise internal/external correspondence.

What you'll need

• Bachelor's degree in a business discipline or equivalent work experience.
• Strong interpersonal, organizational, verbal and written communication skills.
• Strong ability to work as part of a team.
• Demonstrate proactive and creative problem solving skills.
• Ability to multi-task in a fast paced environment.
• Ability to exercise diplomacy and discretion.
• Strong analytical and problem-solving skills.
• Dependable, detail oriented and accurate.
• Ability to adapt and excel in a dynamic environment.
• Proficiency with MS Office Applications e.g. Excel, Word, etc.

Details

• Reports under the direction of the AVP/VP.
• Location: Chennai, India.