Customer Support Engineer - I
Mindtickle
Posted 1 week ago
LOCATION
Pune · Hybrid
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
troubleshootingTechnical SupportRoot Cause AnalysisCloud ComputingTechnical CommunicationREST APIs
Job description
Overview
Customer Support Engineer - I is a frontline technical role on Mindtickle's Customer Support Engineering team, troubleshooting and resolving issues for global enterprise SaaS and AI platform customers, for early-career engineers with up to 2 years of experience.
What you'll do
- Work closely with global customers and internal engineering teams to understand, troubleshoot and resolve complex technical issues.
- Leverage and strengthen fundamentals across cloud systems, backend services, APIs, data platforms, UI interactions and AI-powered capabilities.
- Take ownership of customer issues end to end.
What you'll need
- Up to 2 years of experience.
Details
- Location: Pune, Maharashtra.
Read the full description and apply on the company’s own careers page.
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Customer Support Engineer - I
