Customs Specialist (Europe)

Overview

Own day-to-day customs execution for Nivoda’s jewellery shipments across the US, UK and EU. The role covers documentation, classifications, broker relationships, duty monitoring and the duty drawback program.

What you'll do

• Prepare shipment documentation and commercial invoices.
• Apply approved HTS classifications and country-of-origin determinations.
• Manage customs broker relationships and review broker performance.
• Monitor duties, investigate unexpected outcomes and file claims.
• Resolve routine customs queries and verify import and export declarations.
• Own daily duty drawback activities and validate claims.
• Build trade compliance processes for new duty-liable markets.

What you'll need

• Proven global trade compliance or customs operations experience.
• Extensive US import-export experience.
• Experience covering US, UK and EU imports and exports.
• Experience managing customs brokers and shipment documentation at volume.
• Experience filing duty drawback or tariff reclaim claims.
• Strong stakeholder management skills.
• A detail-oriented, process-minded and commercially focused approach.

Nice to have

• Experience with free trade agreements and preferential duty schemes.
• Experience in jewellery, diamonds, gemstones or high-value goods logistics.
• Experience with Indian export processes.
• Experience in an international e-commerce or marketplace business.

Details

• Fully remote in Europe.
• Monday to Friday, 9 AM to 6 PM.
• Individual contributor role with high ownership.