DevOps Engineer, Edge and Developer Experience (Remote Eligible in Bulgaria)

Overview

Join the Edge and Developer Experience team as a DevOps Engineer II, supporting Smartsheet's high-performance edge proxy platform and the integration of internal developer tooling.

What you'll do

• Contribute to the edge proxy platform: assist in maintaining, upgrading, and extending a high-performance reverse proxy, including writing Go and Python automation, managing container images on hardened Linux bases, and working with CDN and traffic management capabilities.
• Build and maintain cloud infrastructure as code: implement Terraform/Terragrunt modules and live environment configurations for EKS clusters, load balancers, IAM roles, and supporting AWS services.
• Operate Kubernetes clusters: assist in managing multi-region EKS deployments via GitOps workflows (e.g., FluxCD, ArgoCD) and Helm charts.
• Support CI/CD pipelines: help design, maintain, and improve shared GitLab CI/CD pipeline templates used across team repositories, embedding DevSecOps guardrails.
• Automate operational toil: build tooling for tasks such as container image patching, EKS AMI rotation, and automated patching cycles.
• Manage observability: help provision and maintain Datadog SLOs, monitors, and dashboards; participate in the team's on-call rotation responding to incidents.
• Support Developer Experience initiatives: assist in the rollout and integration of various platforms to reduce cognitive load for engineering teams.
• Apply AI tools: leverage AI-based workflows within your domain to improve project execution, infrastructure design, and debugging.

What you'll need

• 2–4 years of experience in DevOps, Platform Engineering, or Site Reliability Engineering.
• A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
• Hands-on experience with Terraform for managing cloud infrastructure.
• Experience with Kubernetes operations and AWS services (EKS, VPC, IAM, ECR).
• Proficiency in at least one general-purpose programming language (Go or Python preferred) for building operational automation.
• Experience designing or maintaining CI/CD pipelines (GitLab CI/CD preferred).
• Familiarity with container image security practices and GitOps workflows.
• A strong operational mindset with a willingness to participate in on-call rotations and incident response.
• Excellent verbal and written communication skills.
• Fluency in English.
• Familiarity with leveraging AI-based workflows to author or maintain code/infrastructure.
• Legally eligible to work in Bulgaria on an ongoing basis.

Nice to have

• Understanding of reverse proxies, API gateways, or load balancers (NGINX, HAProxy, or equivalent).
• Familiarity with FedRAMP or AWS GovCloud operational constraints.
• Experience managing Datadog resources via infrastructure as code.
• Experience integrating internal developer portals or feature flag management tools.

Details

• Remote, working from Bulgaria; reports to an engineering leader in Bulgaria.
• Competitive base salary range plus a market-competitive incentive opportunity; actual compensation depends on experience, education, skills, and candidate location.