Dir/Sr Dir, Strategy & Delivery (Gen Med - Rare Disease - US and/or Canada)

Overview

Lead strategy and delivery for assigned rare disease, general medicine, and other therapeutic area studies and customer engagements, from pre-award through study execution.

What you'll do

• Develop and execute study and customer engagement strategies that align with customer objectives, partnering with Business Development and Medical Strategy to secure new business and support account growth.
• Lead pre-award activities for assigned opportunities, including account planning, proposal strategy, proposal development, and Bid Defense Meetings.
• Build strong cross-functional partnerships with Business Development, Medical Strategy, and operational teams to develop competitive, customer-focused solutions.
• Lead proposal development, ensuring strategic alignment, operational feasibility, and financial accuracy.
• Lead Bid Defense Meetings, preparing and coaching cross-functional teams to deliver compelling customer presentations.
• Ensure seamless transition from pre-award through study execution by aligning proposal commitments with operational delivery plans.
• Lead and develop high-performing cross-functional teams, fostering accountability, collaboration, and continuous improvement.
• Develop trusted customer and internal stakeholder relationships, proactively managing risks and resolving issues to support successful outcomes.
• Ensure successful delivery across assigned studies, meeting scope, timelines, quality, regulatory, and financial expectations while maintaining strong customer satisfaction.
• Manage financial performance across assigned opportunities, ensuring accurate forecasting, disciplined budget management, and effective change order execution.
• Promote quality, compliance, and continuous improvement through consistent application of governance, risk management, and best practices.
• Adhere to all enterprise policies, work instructions, standard operating procedures, project plans, and customer policies and standard operating procedures, as required in project plans.
• Maintain in-depth knowledge of FDA and worldwide drug development regulations and national and ICH Good Clinical Practice (GCP) guidelines.
• Independently lead complex customer opportunities with minimal oversight, demonstrating strong strategic judgment and accountability.
• Develop high-quality study strategies and delivery plans that align scientific, operational, financial, and customer objectives.
• Build trusted relationships with customers and cross-functional stakeholders through consistent execution, proactive communication, and sound decision-making.
• Balance competing priorities, manage risk, and deliver projects to scope, quality, timeline, and financial expectations.
• Create an environment of accountability, collaboration, and continuous improvement while contributing to the development of peers and project teams.

What you'll need

• Degree in the life sciences or nursing, or equivalent education or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical, or biotechnology company.
• Deep knowledge of global drug development and regulatory requirements, with ability to translate into effective delivery strategies.
• Strong understanding of therapeutic landscapes and industry trends to support customer engagement and business growth, coupled with demonstrated therapeutic area depth.
• Proven leadership in complex, matrixed environments, driving high-performing, cross-functional teams.
• Strong communication and presentation skills, with ability to influence senior stakeholders and lead customer interactions.
• Demonstrated operational and financial acumen across multiple programs, including prioritization, forecasting, and delivery execution.
• Customer-focused with strong problem-solving capability in dynamic, fast-paced environments.
• High level of organizational discipline and attention to detail, ensuring quality and compliant delivery.
• Proficient in core business tools; fluent in English.

Details

• Therapeutic area expertise: Rheumatology, Dermatology, Rare General Medicine Diseases, Nephrology, Gastroenterology (GI).
• Willingness to travel (~25%).
• Salary range: $134,400.00 - $306,500.00.
• Benefits may include a company car or car allowance, Medical, Dental and Vision health benefits, company match 401k, Employee Stock Purchase Plan eligibility, commission/bonus eligibility, and flexible paid time off and sick time.