Director Head of DevOps/Platform Engineering

Overview

Lead the DevOps and platform engineering function for Corporate Lending Technology, owning the Target Operating Platform roadmap, building a centralized DevOps organization, establishing SRE practices, and delivering self-service CI/CD and standardized client deployment patterns across the flagship lending products.

What you'll do

• Define and own the DevOps strategy and Target Operating Platform roadmap across all Lending Products.
• Drive the strategic shift to containerization, cloud-native, and cloud-agnostic architectures as the standard engineering baseline.
• Partner with engineering leadership, architecture, and executive stakeholders to align the DevOps roadmap with business and technology strategy.
• Champion a platform product mindset, treating internal engineering teams as customers and continuously improving developer experience.
• Build, lead, and scale a centralized shared DevOps team delivering self-service CI/CD frameworks to all product engineering teams.
• Define and enforce standardized CI/CD pipelines, toolchains, and governance practices across all Corporate Lending products.
• Develop reusable pipeline templates, infrastructure modules, and deployment blueprints that enable product teams to operate with speed and consistency.
• Reduce outer-loop friction and drive automation across build, test, release, and deployment workflows.
• Build and mature Site Reliability Engineering practices from the ground up across the product portfolio.
• Establish Service Level Objectives, error budgets, observability standards, and incident response frameworks.
• Drive a culture of operational excellence, proactive monitoring, and continuous reliability improvement.
• Balance delivery velocity with system stability and client uptime commitments.
• Design and publish standardized deployment patterns for clients, ensuring consistent, repeatable, and well-documented onboarding and release processes.
• Reduce client-facing delivery risk and variability through structured deployment frameworks and validated reference architectures.
• Collaborate with client-facing and product teams to align deployment standards with client expectations and contractual obligations.
• Recruit, mentor, and develop a high-performing centralized DevOps engineering team.
• Serve as a hands-on technical authority and trusted advisor for product teams navigating the cloud-native modernization journey.
• Establish communities of practice and engineering guilds to drive knowledge sharing and standards adoption across product lines.
• Own the roadmap for extending DevOps standards and platform practices into Retail Lending.

What you'll need

• 15–20 years of overall software engineering and technical leadership experience, with a strong and consistent focus on DevOps, platform engineering, infrastructure modernization, and cloud-native delivery.
• 10+ years of hands-on experience in containerization, Kubernetes, and cloud-native platform engineering.
• Deep expertise with at least one enterprise Kubernetes platform: Red Hat OpenShift, AWS EKS, or Azure AKS.
• Proven track record of building, leading, and scaling centralized DevOps or platform engineering teams that deliver shared, self-service CI/CD capabilities to multiple product teams.
• Strong platform product mindset, with demonstrated ability to treat internal engineering teams as customers and drive developer experience as a first-class outcome.
• Proven strategic thinking and roadmap ownership: ability to define a multi-year DevOps and platform vision, secure organizational buy-in, and execute incrementally.
• Hands-on experience building and institutionalizing SRE practices, including SLOs, observability pipelines, error budgets, and incident management frameworks.
• Experience defining and scaling standardized client deployment patterns in complex, multi-product or multi-client enterprise environments.
• Deep expertise with modern CI/CD tooling (e.g., GitHub Actions, Tekton, ArgoCD, Jenkins, GitLab CI) and GitOps workflows.
• Strong command of cloud-agnostic infrastructure principles, IaC tooling (Terraform, Helm, Kustomize), and secure software supply chain practices.
• Demonstrated ability to influence and align senior stakeholders, architecture teams, and product engineering organizations in a large, matrixed enterprise.

Nice to have

• Experience in Financial Services or a regulated industry environment.
• Familiarity with enterprise lending platforms such as LoanIQ or comparable financial systems.
• Background in Internal Developer Portal tooling (e.g., Backstage) and platform engineering capability maturity models.
• Knowledge of FinOps principles and cloud cost governance strategies.
• Experience driving DevOps and platform standardization across multiple business lines.
• Working knowledge of at least one additional enterprise Kubernetes platform beyond the primary one.

Details

• Location: Bengaluru.
• Hybrid working arrangements are offered.