Overview
Lead the Hyderabad delivery organisation for Two Circles, a sports and entertainment marketing business, managing a team of around 50 engineers, QA and delivery specialists across its Data and Digital Products & CRM practices.
What you'll do
- Lead, grow and retain the India team, including recruitment, onboarding and development of new team members.
- Co-own the culture of the Hyderabad office with the HR Lead and act as a role model of the Two Circles spirit.
- Build an India leadership layer of Engineering Managers, QA leadership and delivery leadership, embedding progression frameworks, career pathways and regular, structured feedback.
- Own the software delivery lifecycle across India projects, with consistent processes that drive quality and predictability.
- Oversee QA and release management standards across India builds, aligned with global standards.
- Stay close to the work: attend key governance forums, review delivery health weekly, and step in when projects need support.
- Work with Tech Leads to ensure technical standards and architectural approaches are followed, in line with direction set by the Engineering Directors for Data and Digital Products & CRM.
- Embed and drive adoption of the agentic engineering practices being rolled out across global teams in India.
- Help the India team take increasing ownership of outcomes end-to-end, including design, and reduce reliance on other regions to unblock problems.
- Create and run a monthly governance process and health report covering hiring, onboarding, attrition, utilisation, quality and performance, and progress on major initiatives.
- Own delivery, quality and team health metrics, including code quality, production defects and time to resolve issues, and track ratings from project leaders in other regions.
- Own utilisation and cost efficiency across India delivery, and propose the India hiring plan.
- Work with Delivery Directors globally on resource planning and hotspots.
- Work with Directors in Melbourne, London and Vancouver to develop operating models for smooth cross-region work.
- Help Hyderabad become a knowledge hub by bringing in effective practices from other regions and feeding Hyderabad innovations back to the business.
What you'll need
- 15+ years' experience, including senior leadership of an organisation of 50+ people across engineering, QA and delivery, and experience managing managers.
- Direct leadership of engineering and QA teams, ideally having started your career as an engineer.
- Ability to contribute credibly to architecture and code-quality discussions across both data engineering and digital product engineering.
- Senior client-facing experience in a services, agency or consultancy business.
- Experience working within a multi-region or global delivery model.
- Hands-on ownership of the software delivery lifecycle, delivery processes, resourcing and talent management.
- Strong emotional intelligence and resilience, and the ability to influence senior peers and stakeholders.
- Excellent communication skills, with the ability to lead and inspire teams and engage a wide range of internal and external stakeholders.
- An interest in AI-enabled development practices and the drive to lead their adoption.
- Eligibility to work in India.
- Able to travel regularly to Vancouver, London and Melbourne.
Nice to have
- Familiarity with the platforms built on (CMS, identity, video, CRM and e-commerce) and modern cloud platforms such as AWS, Azure or Google Cloud.
- Familiarity with sports and entertainment.
- Experience building or leading a Global Capability Centre or an India-based global delivery hub.
- Experience in both startup-style and enterprise-scale environments.
Details
- Location: Hyderabad, Telangana, India.
- Reports to the APAC Managing Director, with a dotted line to the Engineering Directors for Data and for Digital Products & CRM.
- Travel regularly to Vancouver, London and Melbourne.
Read the full description and apply on the company’s own careers page.