Overview
Manage and lead a team of technical support staff who design, develop, test, implement, and monitor software and tools, while leading cross-functional teams, managing project risks and resources, and integrating cybersecurity best practices to ensure secure and successful project delivery.
What you'll do
- Hire, evaluate, and supervise crew; provide guidance and training to develop crew.
- Set performance standards, review performance, and make informed compensation decisions in accordance with applicable Human Resources policies and procedures.
- Deliver software releases for the business units; work with business clients to determine scope and develop environmental requirements for each project.
- Develop and implement staffing and operational plans with management; participate in developing short and long term department goals.
- Monitor and report on service delivery metrics and overall performance.
- Develop and implement changes to department policies and procedures to meet changing business needs and achieve department objectives; identify opportunities for continuous improvement.
- Lead quality initiatives to improve the delivery of service levels; work with senior management in planning, developing, and executing short and long range goals.
- Present status, metrics, and department initiatives at meetings with management and project peers; maintain relationships with technical teams, IT, and business partners.
- Participate in developing the department budget; review expenses and ensure the department operates within budgetary guidelines.
- Ensure staff complies with information technology and information security policies and procedures, and verify that deliverables meet requirements.
- Participate in special projects and perform other duties as assigned.
- Lead cross-functional teams, fostering collaboration and effectively communicating project progress and updates to stakeholders.
- Identify potential risks throughout the project lifecycle and implement strategies to mitigate them, ensuring smooth project delivery.
- Develop comprehensive project plans, set timelines, allocate resources efficiently, and manage budgets to ensure successful project delivery.
- Enhance cybersecurity frameworks by integrating advanced security measures and best practices into IT projects to safeguard company data and assets.
What you'll need
- Minimum 8 years of experience in IT project management, software development, or IT service delivery.
- Previous leadership experience required.
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- Strong expertise in IT project management, Agile methodologies, and SDLC best practices with experience in IT infrastructure, software development, and enterprise IT solutions.
- Must have skills: Node.js, TypeScript, ECS, Kubernetes, Kore.AI, Android, iOS development.
- Proficiency in risk management, budgeting, and IT governance.
- Understanding of cybersecurity frameworks and IT compliance standards.
- Excellent leadership, communication, and stakeholder management skills.
Nice to have
- PMP, ITIL, or Agile certifications.
Details
- Based in Hyderabad, Telangana at Vanguard India.
- Hybrid working model for most employees.
- Only qualified external applicants will be considered.
Read the full description and apply on the company’s own careers page.