Forward Deployed Engineer

Overview

Forward Deployed Engineer is a senior engineer role embedded with a Razorpay merchant, owning the merchant’s technical success end-to-end from solutioning through go-live.

What you'll do

• Own one merchant’s technical success end-to-end.
• Define a clear technical plan after sitting with merchant engineering and business teams.
• Build and ship production code in Razorpay’s systems and, where allowed, the merchant’s repo.
• Implement custom flows, SDK integrations, orchestration logic, and server-to-server hooks.
• Use AI agents for routine PRs, merchant context, and incident triage.
• Update the merchant with a regular progress cadence and acknowledge issues within 2 hours.
• When patterns repeat across 2+ merchants, feed learnings back to product pods with a write-up.

What you'll need

• SDE2+ level experience (4+ years for senior; exceptional candidates with less considered).
• Demonstrated end-to-end ownership, with shipped work start to finish and ideally customer contact.
• Fluency with AI coding tools and agents used daily.
• Comfort working without a clear spec and making progress anyway.
• Comfort with payments flows is a strong plus.
• A hands-on solutions architect or data/ML engineer background with real shipping experience.

Details

• Embedded with one of Razorpay’s largest merchants.
• Expected to be the single engineering face the merchant sees.
• Contract alignment ideally happens before the contract is signed (solution defined early).