Freshservice Integration Engineer
Protolabs
NewPosted todayLOCATION
Hyderabad · Onsite
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
FreshserviceIT Service ManagementAPI IntegrationIncident ManagementITIL Process Proficiency
Job description
Overview
Freshservice Integration Engineer responsible for configuring, administering and integrating the Freshservice ITSM platform with connected enterprise tools such as PagerDuty and Asana.
What you'll do
- Configure, administer and integrate the Freshservice ITSM platform with connected enterprise tools such as PagerDuty and Asana.
- Work closely with process owners, architects and IT stakeholders.
- Translate approved designs into functional, tested configurations.
- Support workflow implementation across Incident, Change and Problem Management, along with the feature intake process.
What you'll need
- Strong hands-on Freshservice expertise.
- Integration capabilities.
- Solid understanding of ITIL practices.
Details
- Location: Hyderabad.
Read the full description and apply on the company’s own careers page.
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Freshservice Integration Engineer
