Global Product Support Engineer – Semiconductor Equipment

Overview

Global Product Support Engineer for semiconductor equipment, developing procedures and resolving issues for new products.

What you'll do

• Develop new procedures and Best Known Methods (BKMs) to service new products
• Participate in or own first chamber Build & Test in Apps lab
• Solve issues, or work with Engineering to address issues identified
• Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Drive resolution of key issues with Engineering
• Own beta site test plans and reporting
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
• Participate in or own CAPA process
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
• Demonstrate expanded conceptual knowledge in own discipline and broaden capabilities
• Understand key business drivers and use this understanding to accomplish own work
• Solve problems in straightforward situations, analyzing possible solutions using technical experience, judgment and precedents
• Explain complex information to others in straightforward situations

Details

• Location: Bangalore, India
• Time type: Full time
• Employee type: New College Grad
• Travel: Yes, 75% of the time
• Relocation eligible: Yes
• No supervisory responsibilities; provides informal guidance to new team members