Identity Governance User Reconciliation Senior Analyst

Overview

This Identity Governance User Reconciliation Senior Analyst role within Synchrony's Identity and Access Management Technology and Governance team validates access between Synchrony systems and the SailPoint IdentityIQ identity governance platform, and works as a critical member of the SIAM Configuration Management agile product team.

What you'll do

• Ensure access and role information in the identity governance platform matches the access information in the respective Synchrony system.
• Ensure roles and privileges that exist in the target system have an IT Role in the identity governance platform.
• Work with the Role Based Access Control (RBAC) team to have IT Roles created for any roles that exist in the target system but not in the identity governance platform.
• Remediate all role and access discrepancies with the help of the technology owner and Synchrony's security administration team; certify any remaining discrepancies outside the platform and appropriately risk treat them.
• Perform a manual reconciliation of access, in accordance with the published job aid, for systems not onboarded onto the access reconciliation portal.
• Partner with technology owners, the IAM security administration team and the access reconciliation portal development team to ensure accurate and complete role and workgroup configurations.
• Ensure all access reconciliation job aids and end user guides are accurate, maintained and effectively communicated regularly.
• Actively participate as a critical member of the SIAM Configuration Management agile product team.
• Develop, prioritize and ensure timely execution of all agile stories as assigned by the VP, Identity Governance Configuration Process.
• Provide training and education to technology owners and stakeholders on access management best practices and standards.
• Identify, propose and remediate process and technical gaps in Synchrony's access reconciliation service.

What you'll need

• 2 to 4 years of information technology (IT) experience, with at least 2 years in the Identity Access Management (IAM) domain.
• Minimum 2 years of role administration experience within SailPoint IdentityIQ.
• Bachelor's Degree.

Nice to have

• Working knowledge of Jira and SAFE agile framework.
• Working knowledge of entitlements and IT roles.
• Working experience managing ServiceNow requests and incidents, resolving tickets within SLA.
• Proven strong analytical and problem solving skills.
• Strong oral and written communication skills.
• Strong interpersonal skills.
• Working knowledge of Microsoft Teams, SharePoint and Excel.
• Knowledge of security related regulatory standards including HIPAA, PCI, SOX, NIST.
• Good understanding of AWS and O365 environments.
• Working knowledge of Oracle Database and SQL.

Details

• Location: Hyderabad, India; may work from home or from Regional Engagement Hubs (Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR).
• Occasional commute or travel to Hyderabad or a Regional Engagement Hub may be required for in-person engagement activities.
• Work timings: 1:00 PM to 10:30 PM IST.
• Enhanced Flexibility: must be available between 06:00 AM and 11:30 AM Eastern Time for meetings with India and US teams; remaining hours are flexible. Exceptions may apply periodically due to business needs.
• Grade/Level: 09; Job Family Group: Information Technology.