Institutional Equity Division - Associate, Investor Services Ops (Mumbai)

Overview

Associate role in Morgan Stanley Fund Services' Investor Services team, providing day-to-day investor services, processing investor activity and keeping management appraised of operational issues.

What you'll do

• Monitor the receipt of client and investor information through fax and email, and ensure all investor activity is processed in a timely and accurate manner.
• Open new investor accounts in compliance with fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
• Process investor transactions in line with fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
• Ensure all follow-up queries to investors are handled in an appropriate manner.
• Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
• Provide investors and their nominees with statements, contract notes and other documentation.
• Produce MIS and other internal operational reports that assist in the effective operation of the team.
• Ensure the records of the fund are maintained in a complete and organised manner.
• Keep management in Mumbai, Westchester and Dublin appraised of operational issues.
• Carry out all of the above in compliance with the Service Level Agreements agreed with each client.

What you'll need

• Detailed knowledge of the offering documentation for the funds being serviced.
• Thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
• Thorough knowledge of internal policies and procedures, with particular emphasis on anti-money laundering controls.
• 1 to 2 years of prior work experience.
• Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
• Ability to work under pressure and cope with increased workloads at month-end.
• Ability to work as part of a virtual team spread across different time zones and geographies.
• Ability to use key financial systems and other IT tools.
• A third level qualification, preferably in a business or numerical discipline.

Nice to have

• Experience in financial services, preferably with investor servicing.
• Knowledge of hedge fund processing.

Details

• Location: Mumbai, Maharashtra, India.